The book, Why Social Media Matters, written by Kitty Porterfield and Meg Carnes, provides examples of how different schools make connections using technology. On page forty-one, Porterfield provides seven strategies for improving communication using technology. The strategies are: listen first, employees are first customers, segment your audiences, customer services is important, repeat important messages, give permission to fail, and use all available tools. All of these strategies seem simple, yet they combine to create a powerful approach to making connections.
I plan to use the seven strategies as a framework to build connections in my school. Modeling the strategies will also be important. When working with families, students, and staff I will need to remember to process interactions through the lens of the strategies.
This is a book I see myself coming back to and referencing as I continue down the path of educational leadership,
How do you use social media to connect to with your school community?